Introduction
pixl ("we", "our", or "us") operates the pixl Discord bot and related services. This Privacy Policy explains how we collect, use, and protect your information when you use our services.
By using pixl, you agree to the collection and use of information in accordance with this policy.
Information We Collect
Data from Discord
When you add pixl to your Discord server, we may collect:
- User IDs - Discord user identifiers for moderation actions, warnings, and feature functionality
- Server IDs - Discord guild identifiers to associate settings and data with your server
- Message Content - Only when message logging is enabled by server administrators, for moderation and audit purposes
- Role and Channel IDs - For feature configuration (reaction roles, ticket categories, log channels)
Data You Provide
- Configuration Settings - Preferences you set through commands or the dashboard
- Moderation Notes - Case notes, warning reasons, and ban reasons entered by moderators
How We Use Your Information
We use the collected information to:
- Provide and maintain the pixl bot services
- Execute moderation commands (ban, kick, warn, mute)
- Maintain audit logs for server administrators
- Enable features like tickets, reaction roles, and welcome messages
- Improve and optimize our services
Data Retention
- Message Logs - Retained according to your server's configured retention period (default: 30 days), then automatically deleted
- Moderation Cases - Retained indefinitely unless manually deleted by server administrators
- Server Settings - Retained while the bot is in your server; deleted when the bot is removed
Data Sharing
We do not sell, trade, or rent your personal information to third parties. We may share data only:
- With Discord, as required to operate through their API
- When required by law or to protect our rights
- With your explicit consent
Data Security
We implement appropriate security measures to protect your data, including encryption in transit and at rest. However, no method of transmission over the Internet is 100% secure.
Your Rights
You have the right to:
- Access - Request a copy of data we hold about you or your server
- Deletion - Request deletion of your data by removing the bot or contacting us
- Correction - Request correction of inaccurate data
To exercise these rights, contact us through our support server.
Children's Privacy
pixl is not intended for users under 13 years of age, consistent with Discord's Terms of Service. We do not knowingly collect information from children under 13.
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify users of significant changes through our Discord support server or website. Continued use of pixl after changes constitutes acceptance of the updated policy.
Contact Us
If you have questions about this Privacy Policy, please contact us through our support server.